When it comes to Dex, my pet beagle, I’m always looking to introduce him to new and exciting experiences.That’s why I decided to check out Pupper Club.
From everything I’d heard and read about it, Dex and I had high expectations.
Did Pupper Club live up to them?
In this in-depth Pupper Club review, I’ll give you all the lowdown on whether it is a must-visit for any dog owner in Downtown Los Angeles or San Diego.
Let’s dive in!
Unleashing The Fun At Pupper Club
Upon arrival, we were greeted by a friendly human who showed us around the facility. Dex and I were immediately drawn to the clean, brightly lit indoor play area filled with toys and agility equipment.
To be honest, I was more excited than Dex.
The outdoor dog park was also impressive, with plenty of grassy space for dogs to run and play.
Throughout our visit, I noticed that the Pupper Club staff were attentive and genuinely cared about the pets in their care. They were quick to clean up any messes and kept a watchful eye on the pups.
The clean and safe environment provided by the Pupper Club team gets my vote.
The Pupper Club: Where Dogs Rule
So what sets Pupper Club apart from the others?
Here’s what Carlos Zepeda, a happy client, has to say:
“The difference between Pupper Club and other places is the people. This place truly cares about customer satisfaction and they go above and beyond to make sure your fur babies are well taken care of under their watch.”
And most clients agree.
The Pupper Club team strives to make dog care a stress-free experience for both the pet and the pet parent. It currently operates out of 2 locations — San Diego and Downtown Los Angeles and plans of expanding the LA service area in the pipeline.
Pamper Your Pup With Some Paw-Some Spa Time!
Pamper Your Pup With Some Paw-Some Spa Time!
The following services are offered at both of their centers:
Pupper Club facilities are designed to create an intimate atmosphere that fosters personal connections between pets and humans. Grooming appointments are limited to only 8-10 dogs daily to ensure each dog gets undivided attention.
I appreciate that the team goes out of its way to ensure the owner is not ignored. Rather, pet owners are considered an essential part of the team and that’s what makes the Pupper Club experience distinct.
Besides their reassuring attitude that completely put me at ease, here are the key factors that make Pupper Club the preferred choice:
Constant Updates — A Big Win!
Since I had to leave for a business meeting after dropping Dex off, receiving constant updates about his well-being during the grooming session was a big win.
I received text messages and images to reassure me he was comfortable and having a ball.
They also have a video calling option, a great way to keep concerned pet parents reassured.
Welcomes Dogs Of All Types And Sizes
What I liked about the dog spa is that it welcomes dogs of all sizes and temperaments.
While that may be worrying to a few dog parents, I observed that the Pupper Club team is well-trained to work with all breeds and pets of varying temperaments. Your pet’s comfort is their top priority.
Irrespective of whether your pet is shy or nervous or rambunctious, and full of energy, the team provides a safe and welcoming environment where every pet is comfortable and at ease.
Tailored Grooming Services
Pupper Club caters to the unique needs of each breed, from long-haired pups to short-haired furries.
Their experienced and skilled groomers use breed-specific brushes, shampoos, conditioners, and skincare treatments to ensure a safe and thorough clean-up. They take the time to understand your pet’s grooming requirements to deliver the best results possible.
Pet-Friendly Grooming Techniques
If your pet is anything like Dex, then you know that grooming can be stressful. The Pupper Club team understands that and prioritizes a pet’s safety and comfort during every grooming session.
Their experienced groomers ensure your pet is relaxed and at ease throughout. They understand that some dogs get triggered by the sound or sensation of a blow dryer. Hence cool air and hand-drying techniques are used to minimize any discomfort or anxiety.
A Welcoming And Playful Environment
The welcoming atmosphere and empathetic staff make every visit to Pupper Club a positive experience for pets and their parents. From the moment your pet walks through the door, they will be treated like family.
Most team members are pet owners themselves, so they know how important it is to treat every furry friend with the care and attention they deserve. They understand that dogs may have different triggers and preferences and go the extra mile to make every visit a soothing experience.
When Dex walked in, the staff quickly befriended him and ensured he felt right at home. So much so that he was on his back and expecting belly rubs within minutes of befriending them.
And they were happy to oblige.
A Pawsitive Spa Experience: Why The Pupper Club Gets My Vote
When it comes to our overall experience at the Pupper Club, here are some key highlights:
Easy Bookings And Availability Of Slots
When I booked a grooming session for Dex, it was pretty straightforward. The instructions were specific, the services and the pricing were displayed upfront, and I could choose a convenient time slot.
Pupper Club also makes it easy to book a daycare slot should you need to run some errands in town for a couple of hours.
Extra Attention To Creating A Positive Experience
At the center, the atmosphere is warm and family-like. The staff treated both Dex and me like family despite it being our first time there and helped us feel at ease. More importantly, however, they paid special attention to Dex and did not rush the grooming session. As a result, his first time at Pupper Club was positive, and we look forward to another visit soon.
Other factors that tick all the right boxes in our Pupper Club experience include the following:
- Use of pet-friendly, hypoallergenic products made using all-natural ingredients
- No hot blow or cage dryers
- Patient and friendly team that goes out of their way to put your pet at ease
Appointment Policy
The Pupper Club team prides itself on providing every pet with a timely and efficient grooming experience. To ensure your appointment runs smoothly and on schedule, you are expected to arrive on time.
Since their team of dedicated groomers follows appointments closely, arriving late may result in delays or late fees if you arrive more than 10 minutes after your scheduled appointment time.
While that is a bummer, I understand that the team wants to give every pet the attention and care it deserves. And sticking to the appointment slot ensures that.
Grooming Services & Pricing
Pupper Club offers affordable grooming services for pets of all sizes.
Here’s a comprehensive breakdown of their services and pricing.
A Home Away From Home When Your Pup Needs It
Since this is an overall Pupper Club review, I’d like to also touch on two other services the center offers.
Pupper Club’s daycare (during the day) and boarding (for a weekend or a couple of days) services are hassle-free options that any paw parent may want to consider.
Pet parents can leave their pets at Pupper Care without any stress thanks to the following measures that are in place:
- Constant updates via text, pictures, and even video visits
- Staff in charge are fully trained in dog handling and pet CPR
- Your pet will be socialized with like-temperament dogs
- Your pet’s schedules will be tailored to match their daily routine.
- Pet meals are prepared as per the owner’s instructions
- Open and spacious floor plan without cages
- Two nap times to the accompaniment of soft, soothing music
- 24/7 supervision
The Lowdown On Pupper Club’s Day Care And Boarding Services
I have yet to use Pupper Club’s Boarding or Dog Daycare services for Dex. But I would use it without a second thought the next time I need to head out of town and cannot take Dex along.
Puppy Playtime and Downtime Features
- Climate & humidity controlled facility for your pet’s comfort
- Padded and spacious open area
- Large, comfortable couches for puppy downtime
- Comfortable and clean beds and blankets that are washed daily
- Soundproof walls for a calming experience
- Plenty of agility equipment for your pet’s entertainment
Dog Daycare Pricing
Pupper Club offers different daycare services at their Downtown LA and San Diego centers.
Dog Boarding Pricing
For more details on the dog boarding packages, click here.
Tail-Wagging Treatments For Your Furry Friends!
Tail-Wagging Treatments For Your Furry Friends!
Requirements
For your pup to be eligible for daycare or boarding at the Pupper Club, it must be:
- Spayed/neutered after 10 months of age.
- At least five months of age.
- Up-to-date on the following vaccinations – Rabies, Bordetella, Distemper Leptospirosis, and Canine Influenza.
Pupper Club also organizes a fun-filled meet and greet so staff can familiarize themselves with a first-time pet and understand its temperaments.
What Pet Parents Say About Pupper Club?
Frequently Asked Questions
Can Pupper Club Provide Food For My Dog?
Yes. At an additional charge of $10 for two meals daily.
What Should I Bring For Daycare Or Boarding?
Bring the dog food of your choice and any medication your dog may be on. We’ll take care of the rest.
Can I Get A Tour Of The Facility?
Yes. We love showing off our facility and encourage guests to look around to get a feel for Pupper Club.
Do You Offer Vet Care In The Case Of An Emergency?
Yes! Rest assured, Pupper Club gets 24-hour access to local vets, and we won’t hesitate to rush your dog to a hospital in the rare case of an emergency.